Last updated: August 2026
Caviar Empire Ltd. (“Caviar Empire”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or subscribe to our communications, we may collect information including:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order and purchase information
- Account information
- Communications you send to us
- Information submitted through contact or subscription forms
- Technical information such as IP address, browser type, device information and website activity
Payment card information is generally processed by our payment service providers rather than being stored directly by Caviar Empire.
WooCommerce stores information such as customer names, email addresses, telephone numbers, billing/shipping addresses and order information as part of normal store operation.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Process payments
- Arrange delivery
- Provide customer support
- Communicate with you about your orders
- Send requested newsletters or promotional communications
- Improve our website, products and services
- Prevent fraud and unauthorized transactions
- Maintain the security of our website
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by third-party payment providers.
We do not intend to store your complete payment card number or security code on our website. Payment information is handled according to the applicable privacy and security policies of the payment provider used at checkout.
4. Shipping and Service Providers
We may share information necessary to fulfill your order with shipping, delivery and fulfillment providers.
This may include your name, delivery address, telephone number, email address and order details.
WooCommerce notes that shipping extensions and fulfillment services may share customer and order information with the relevant shipping provider.
5. Cookies
Our website uses cookies and similar technologies to provide essential website functionality, remember shopping-cart information, improve website performance and understand how visitors use our website.
You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
6. Marketing Communications
If you subscribe to our email list, we may send you information about:
- New products
- Special offers
- Caviar collections
- Events
- CONNOISSEUR® experiences
- Other Caviar Empire news
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes and meeting legal obligations.
8. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request restrictions on certain processing
- Withdraw consent where processing is based on consent
- Request information about how your data is used
Requests can be made using the contact information below.
9. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, email marketing, website functionality and other services.
Those providers may process information according to their own privacy policies.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Caviar Empire Ltd.
Email: support@caviarempire.com
